4.4

natalie3

3 years ago

I love the water that they have in the front of the store where you can refill your bottle for a quarter!!! Well worth it.

Response from the owner:Thank you for your wonderful feedback, Natalie! We're thrilled to hear you appreciate our convenient water refill station. It's a great way to stay hydrated while being eco-friendly. We look forward to seeing you again!

VlgIdt E

3 years ago

Great soutce dor filtered water by the gallon / 5 gallon. Easy access off 19 and always quite on the weekends.

Response from the owner:Thank you for your wonderful review! We're thrilled to hear you find our filtered water accessible and appreciate the peaceful environment on weekends. Your support means a lot to us!

Aqua Soft

3 years ago

The employees are very respectful and helpful

Response from the owner:Thank you for your kind words! Our team takes pride in providing respectful and helpful service. We’re dedicated to ensuring you receive the best water solutions. Looking forward to serving you again!

Ken Cooke

3 years ago

I have used their water salt delivery for years. They deliver, fill check the timer and inform me of any issues. Great worry free service. Well worth the extra couple of dollars a bag.

Response from the owner:Mr. Cooke, We are so pleased that you are happy with your service with AquaSoft. We appreciate your kind words and your business. Thank you for choosing AquaSoft .

Adam Newsome

4 years ago

The technician Will was a pure professional. Serviced my system and did an outstanding job explaining to me how it worked and what types of things to look out for. It was a pleasure to speak to Lauren in the office as well when scheduling my service appointment. I definitely recommend Aqua Soft and will call them for my future water softener needs.

Response from the owner:Thank you for contacting Aqua Soft for your water conditioning needs. We appreciate the review on how your service went. We strive to make all our customers happy. Please call our office if there is anything else we can help you with.

eugene hingtgen

4 years ago

First of all, my water softer finally bit the dust, Angelo came out to look at it and found out it was beyond repair, finally found out it came over on the Mayflower. My point is they are very honest and explain things to me .I knew before they came my unit was junk. so Ricky shows up a few days later to install my unit. The workmanship was incredible. He show me everything he was doing and how the softer works and the clean up afterward you would never know he was even there. Do yourself a favor and call these guys if you ever need service. They are excellent guys and Company to work with

Response from the owner:Mr. Hingtgen, we appreciate your kind words and that you trust AquaSoft for your water conditioning needs. We hope you enjoy your new system and the quality of your water. If we can do anything for you please give our office a call.

Danny Stover

4 years ago

Called Aqua Soft 2 days ago for a new service estimate at our home. Angelo called to let me know he was on the way; he arrived promptly as stated. I was prepared for a big sales pitch. Nope, Angelo was professional and very knowledgeable regarding the product. We felt zero pressure. No sales pitch. The price was very reasonable and we signed up. Angelo was completely done within 10 minutes. We look forward to having soft water. I will follow up with a review down the road. BTW, AMERICAN MADE EQUIPMENT!!!!

Response from the owner:Thank you, Danny, for your wonderful review! We're thrilled to hear that Angelo impressed you with his professionalism and knowledge. Enjoy your soft water, and we look forward to your future feedback!

Summer Elkins

4 years ago

Nancy reached out to me several times. Today I actually was available to speak with her. She resolved every issue I was having. She was very professional and got things handled same day. She went above and beyond to make things good. Thank you Nancy! =)

Response from the owner:Mrs. Elkins, It was my pleasure working with you and resolving the issue. Please feel free to contact me anytime if I can help you with anything else. I appreciate your kind words.

Teresa Martin

4 years ago

We have wanted a water softener for a long time to make our dishes and quality of hair better. We had our water tested and the results indicated we don’t have great water quality in our area of Pinellas County. We sat on the decision for about 3 months. Wil Muniz from Aqua Soft came out to provide a quote from Aqua Soft. He was very professional and knowledgeable. We finally decided to do it and we can’t say anything else except we waited to long. When we had questions, we called and the manager who was top notch. Both employees have a lot of tenure with the company and believe in the product and they should. We highly recommend Aqua Soft, Will and the long standing manager that made this difficult decision easy. Thank you Aqua Soft for making our water so much better, dishes cleaner, hair and skin softer.

Response from the owner:Teresa....Thank you for choosing Aqua Soft for your water needs. I am so pleased that you are happy with your water and with the service you received. We do believe in our products and will be here to assist you if you have any issues. Thank you again for choosing Aqua Soft!

Cass

5 years ago

These guys always go above and beyond for their customers. I couldn't be happier with them as my local water experts!

Response from the owner:Thank you for the review. We are glad that your happy with our technicians. Thank you for choosing Aqua Soft for your water needs.

Shelly Stanley

5 years ago

Thanks to technician Kyle's research and knowledge we have clear water again!!

Response from the owner:Thank you for your review. We are so happy that Kyle was able to resolve your problem. We appreciate your business.

Anne Carter

5 years ago

We called Aqua Soft because our water softener was leaking. The soonest appointment was a week away. However, as soon as they had a cancellation, they called to let us know they could come out sooner, if we were available. Kyle came out on February 9, 2022. He checked everything very carefully. At first, he thought that we might need a new water softener. However, upon more careful inspection, he determined that we just needed to fix the part that was causing the leak. I was impressed with his honesty and with the quality of his work! The entire company is a class act!

Response from the owner:Anne Carter we appreciate your review. We are very happy that you are pleased with the work Kyle did for you. We apologize for the initial delay in your appointment, we are working hard to improve this. We appreciate you trusting Aqua Soft Refined Water for your water conditioning needs.

Bobpeggy Elvey

5 years ago

Angelo came to service our RO system which was in our home when we purchased it. He called before arriving and introduced himself when he arrived. It was a pleasure having him service our unit, share how it worked and how to maintain it. He is very professional and knowledgeable about the product. How different from some other service people we have dealt with in other service calls! We will be requesting him in the future! When we called to make the appointment, as well as when we called to take care of our bill, Lauren echoed that same politeness and professionalism in handling the office work! What valuable employees! Keep up the fine service! We look forward to working with Aqua Soft in the future!

Response from the owner:Mr. & Mrs. Elvey, thank you for your wonderful review on your service and experience with Aqua Soft. We appreciate you letting us help you with your water needs. It is our goal to make sure our customers are happy. Thank you for choosing Aqua Soft.

Bryan Wagman

5 years ago

In the interest of preventative maintenance, I had scheduled a service call even through I had no issues. The assigned tech, Kyle called me early on the morning of scheduled services to advice that he would be onsite. He arrived on time and clearly explained what he was going to do before starting work. When he was done with his inspection, he explained his findings and his actions (a minor change to settings). Kyle was thorough, informative, honest, and extremely professional. I rate his service call as “Best in Class”.

Response from the owner:Mr. Wagman, thank you for your review. We are glad you are happy with the service Kyle provided. We appreciate you allowing Aqua Soft help you with your water needs.

C R

5 years ago

Great people

Response from the owner:Thank you for the 5-Star review. We appreciate you letting Aqua Soft Refined Water help you with your water needs.

Kelly Wahrmann

5 years ago

Will is an amazing technician, my water started turning brown and he didn’t give up til he figured why. Laura and Nancy also were so patient with me even when I was getting upset because one thing after another wasn’t working but nobody gave up til we fixed the problem!!!! I would highly recommend them! I have had there system in my home for 3 years and this was my first issue and like I said it was fixed as quickly as possible!!! Thanks for the awesome customer service! Will thanks for not giving up!!!!

Response from the owner:Thank you so much for your review. It is our pleasure and our goal to make sure our customers are happy and satisfied with their water. We will not give up until our customers are happy. Thank you again for choosing Aqua Soft.

Chris Morr

5 years ago

Great Team and very professional. Came for install on time and was very professional during the whole experience. Will definitely be referring my friends.

Response from the owner:Thank you for the great review. Our goal is to make sure our customers are happy with the work we perform and the quality of your water. Thank you for choosing Aqua Soft.

Bryon Matiyosus

5 years ago

Have been with Aqua Soft for over a year now. Service has been on time and with friendly knowledgeable technicians. Salt delivery have been timely, easy , and friendly! Thank you to Kaleb W. for checking our water softness, on point. Highly recommend Aqua Soft!

Response from the owner:We appreciate your kind words and for trusting Aqua Soft!.

Trisha Hyatt

5 years ago

This is an update to my previous review. We’ve had the rental water system for our house for over 2 years now. Everything is perfect no rusty or smelling egg smells coming in the house or pool from all the iron we have in the well water. Only had it serviced once in that time. Just to make sure everything was going good. There was no extra cost for us. Water is still amazing!

Response from the owner:Thank you for the fantastic update, Trisha! We’re thrilled to hear that your water system continues to perform flawlessly, providing you with excellent water quality. Your satisfaction is our priority!

Brent Long

6 years ago

Service and communication have been perfect from day one. Wil, the general manager, has been extraordinarily accommodating in diagnosing, solving, and servicing our water issues. I would highly recommend Aqua Soft to anyone who needs help with Well water issues.

Response from the owner:Thank you, Brent, for your kind words! We're delighted to hear that Wil provided you with exceptional service in addressing your water needs. Your recommendation means a lot to us. We look forward to assisting you again!

Tammy Hess

6 years ago

Have had excellent service so far with AquaSoft. Chris was very helpful and very professional.

Response from the owner:Thank you, Tammy! We're thrilled to hear that Chris provided you with exceptional service. Your satisfaction is our priority, and we appreciate your kind words about our professionalism. Looking forward to serving you again!

Doug Allen

6 years ago

Excellent customer sevice and quality product. Bought our home a new water softner.it works great, and the price was outstanding. Thank you very much!!

Response from the owner:Thank you for your business. We appreciate our customers.

randy winn

7 years ago

Good service

Response from the owner:Thank you, Randy, for your positive feedback! We’re glad to hear you appreciated our service. If you ever need assistance or have questions, feel free to reach out. Your satisfaction is our priority!

Lavonne Williams

7 years ago

We are only on day 1 of our new system...but the iron and sulfur issues are cleared up! Nothing quite like buying a home and having the original water system stop working within 2 months. Will did the original estimate for us and the install. He is AMAZING! He took time to explain the details of what was going g on with our water. He explained to me how I can monitor the system from my phone if I’d like. Will also noticed we had low water pressure and showed us the tank that controls the pressure from the well and how to add more air to give it better pressure (not at all something that was part of his job). It is awesome to have the pleasure of having the install done by someone so passionate about what they do. He made the experience exceptional! The system looks so much cleaner than the ugly tanks that were there before too! A nice bonus for a better looking garage. Of course, if anything goes out of whack from this stellar 5 stars, I will add an update. If there isn’t one here, it means all is still working perfectly as expected!

Response from the owner:Customer service is our #1 goal and we appreciate you sharing your experience. If you have any questions about your new unit please contact our office anytime.

Drewski Yo Mama

7 years ago

Always buy my salt therr

Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you consistently choose us for your salt needs. Your support means a lot, and we look forward to serving you again soon!

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