What is hard water?

Hard water is the result of dissolved minerals in water. These minerals are primarily calcium and magnesium and they are measured in grains per gallon. It produces scale build up in dishwashers, ice makers, water heaters and washing machines.

How is water softened?

Water is softened or conditioned by exchanging hardness ions such as calcium and magnesium with softer sodium or potassium ions. Our water softeners regenerate on demand with a brine solution renewing their ability to remove hardness from the water. The hard water passes through a tank containing resin beads coated with sodium potassium ions. The beads trap and hold the hardness until they are cleaned during the regeneration process.

Why can’t I just buy a water softener from the local home improvement store?

There are many different types of hard water and water problems. A one size fits all approach may not meet all your needs. With a free and simple test, your Aqua Soft Refined Water technician can analyze your water and recommend the best solution.

How expensive is a water conditioning system?

A water treatment system from Aqua Soft Refined Water will more than pay for itself in short order. You will use less soap and detergent, your appliances will be more energy efficient, and you will get longer life out of your clothing, dishes, and water using appliances.

What’s wrong with not having a water softener?

Hard water can build up scale in your pipes and water using appliances. To keep your dishwasher, water heater, pipes, and ice makers in top working order, it is best to use conditioned water. You will have fewer maintenance problems and add many years to the life of your appliances and pipes.

Isn’t municipal water already softened?

Municipalities often treat water with chlorine to kill bacteria. This meets Federal requirements, but can leave a chlorine aftertaste in your water. It also does not soften water, so a water conditioning system is still recommended.

Why is it important to drink high-quality water?

You are what you drink! Seventy percent of your body is made up of water. It is a scientific fact that drinking plenty of water is necessary for a healthier life. Our reverse osmosis drinking water system actually save you money by eliminating the need to buy bottled water.

Can you make my ice cubes clean and clear?

Yes. We can hook up our reverse osmosis drinking water system to both your sink and fridge, giving you clean and clear ice cubes you will be comfortable serving to your guests.

Verified Local Reviews

Aqua Soft Refined Water, Inc.

4.5

Based on 116 reviews

See all reviews Write a review

natalie3

1693536527

I love the water that they have in the front of the store where you can refill your bottle for a quarter!!! Well worth it.

VlgIdt E

1690372170

Great soutce dor filtered water by the gallon / 5 gallon. Easy access off 19 and always quite on the weekends.

Ken Cooke

1681146082

I have used their water salt delivery for years. They deliver, fill check the timer and inform me of any issues. Great worry free service. Well worth the extra couple of dollars a bag.

Adam Newsome

1676653623

The technician Will was a pure professional. Serviced my system and did an outstanding job explaining to me how it worked and what types of things to look out for. It was a pleasure to speak to Lauren in the office as well when scheduling my service... appointment. I definitely recommend Aqua Soft and will call them for my future water softener needs.read more

eugene hingtgen

1674148764

First of all, my water softer finally bit the dust, Angelo came out to look at it and found out it was beyond repair, finally found out it came over on the Mayflower. My point is they are very honest and explain things to me .I knew before they came... my unit was junk. so Ricky shows up a few days later to install my unit. The workmanship was incredible. He show me everything he was doing and how the softer works and the clean up afterward you would never know he was even there. Do yourself a favor and call these guys if you ever need service. They are excellent guys and Company to work withread more

Danny Stover

1666976419

Called Aqua Soft 2 days ago for a new service estimate at our home. Angelo called to let me know he was on the way; he arrived promptly as stated. I was prepared for a big sales pitch. Nope, Angelo was professional and very knowledgeable regarding... the product. We felt zero pressure. No sales pitch. The price was very reasonable and we signed up. Angelo was completely done within 10 minutes. We look forward to having soft water. I will follow up with a review down the road. BTW, AMERICAN MADE EQUIPMENT!!!!read more

Susan Edwards

1651269939

Nancy reached out to me several times. Today I actually was available to speak with her. She resolved every issue I was having. She was very professional and got things handled same day. She went above and beyond to make things good. Thank you... Nancy! =)read more

Teresa Martin

1649726012

We have wanted a water softener for a long time to make our dishes and quality of hair better. We had our water tested and the results indicated we don’t have great water quality in our area of Pinellas County. We sat on the decision for about 3... months. Wil Muniz from Aqua Soft came out to provide a quote from Aqua Soft. He was very professional and knowledgeable. We finally decided to do it and we can’t say anything else except we waited to long. When we had questions, we called and the manager who was top notch. Both employees have a lot of tenure with the company and believe in the product and they should. We highly recommend Aqua Soft, Will and the long standing manager that made this difficult decision easy. Thank you Aqua Soft for making our water so much better, dishes cleaner, hair and skin softer.read more

1645219651

These guys always go above and beyond for their customers. I couldn't be happier with them as my local water experts!

Shelly Stanley

1645206746

Thanks to technician Kyle's research and knowledge we have clear water again!!

Anne Carter

1644520373

We called Aqua Soft because our water softener was leaking. The soonest appointment was a week away. However, as soon as they had a cancellation, they called to let us know they could come out sooner, if we were available.Kyle came out on... February 9, 2022. He checked everything very carefully. At first, he thought that we might need a new water softener. However, upon more careful inspection, he determined that we just needed to fix the part that was causing the leak.I was impressed with his honesty and with the quality of his work! The entire company is a class act!read more

Bobpeggy Elvey

1639679350

Angelo came to service our RO system which was in our home when we purchased it. He called before arriving and introduced himself when he arrived. It was a pleasure having him service our unit, share how it worked and how to maintain it. He is... very professional and knowledgeable about the product. How different from some other service people we have dealt with in other service calls! We will be requesting him in the future! When we called to make the appointment, as well as when we called to take care of our bill, Lauren echoed that same politeness and professionalism in handling the office work! What valuable employees! Keep up the fine service! We look forward to working with Aqua Soft in the future!read more

Yvonne Lauro

1636646435

We were extremely pleased with the friendliness of the sales rep and the installer. Both were very knowledgeable. We recommend this company without hesitation. There was just one minor hiccup, easily resolved, which is why stars instead of 5.

Bryan Wagman

1636571138

In the interest of preventative maintenance, I had scheduled a service call even through I had no issues.The assigned tech, Kyle called me early on the morning of scheduled services to advice that he would be onsite. He arrived on time and clearly... explained what he was going to do before starting work. When he was done with his inspection, he explained his findings and his actions (a minor change to settings).Kyle was thorough, informative, honest, and extremely professional. I rate his service call as “Best in Class”.read more

Kelly Wahrmann

1629980323

Will is an amazing technician, my water started turning brown and he didn’t give up til he figured why. Laura and Nancy also were so patient with me even when I was getting upset because one thing after another wasn’t working but nobody gave up til... we fixed the problem!!!! I would highly recommend them! I have had there system in my home for 3 years and this was my first issue and like I said it was fixed as quickly as possible!!! Thanks for the awesome customer service! Will thanks for not giving up!!!!read more

Chris Morr

1629920948

Great Team and very professional. Came for install on time and was very professional during the whole experience. Will definitely be referring my friends.

Bryon Matiyosus

1618422024

Have been with Aqua Soft for over a year now. Service has been on time and with friendly knowledgeable technicians. Salt delivery have been timely, easy , and friendly! Thank you to Kaleb W. for checking our water softness, on point. Highly... recommend Aqua Soft!read more

Trisha Hyatt

1615214067

This is an update to my previous review. We’ve had the rental water system for our house for over 2 years now. Everything is perfect no rusty or smelling egg smells coming in the house or pool from all the iron we have in the well water. Only had it... serviced once in that time. Just to make sure everything was going good. There was no extra cost for us. Water is still amazing!read more

Brent Long

1613683427

Service and communication have been perfect from day one. Wil, the general manager, has been extraordinarily accommodating in diagnosing, solving, and servicing our water issues. I would highly recommend Aqua Soft to anyone who needs help with Well... water issues.read more

Tammy Hess

1611361606

Have had excellent service so far with AquaSoft. Chris was very helpful and very professional.

James Allen

1589028061

Excellent customer sevice and quality product. Bought our home a new water softner.it works great, and the price was outstanding. Thank you very much!!

Lavonne Williams

1574188263

We are only on day 1 of our new system...but the iron and sulfur issues are cleared up! Nothing quite like buying a home and having the original water system stop working within 2 months.Will did the original estimate for us and the install. He is... AMAZING! He took time to explain the details of what was going g on with our water. He explained to me how I can monitor the system from my phone if I’d like. Will also noticed we had low water pressure and showed us the tank that controls the pressure from the well and how to add more air to give it better pressure (not at all something that was part of his job). It is awesome to have the pleasure of having the install done by someone so passionate about what they do. He made the experience exceptional!The system looks so much cleaner than the ugly tanks that were there before too! A nice bonus for a better looking garage.Of course, if anything goes out of whack from this stellar 5 stars, I will add an update. If there isn’t one here, it means all is still working perfectly as expected!read more

Darren Barnhill

1567647218

I live in the neighborhood, and stopped here to get water in anticipation of the hurricane. For $.25/Gallon, you can fill jugs on the front of the building. The water tastes great, and I didn't have to stand in long lines. Thanks!

Belinda Moore

1562717072

Will was great! Really appreciated him coming out and checking our softener and doing the water tests. He made recommendations for our pipes and our water heater to improve the water even more. Thank you so much! Would definitely recommend Aqua... Soft!read more

Marion Fowler

1561495333

Will did an awesome job. He immediately seen the issue and went to work and had the issue fixed in no time. There was no goofing around straight to work .... And the price was fair as well. I definitely call Aqua soft again when needed.

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