Stop By & See Us!
7435 US-19 7435 US-19 New Port Richey, FL 34652
M-F 8:30AM - 4:30PM
M-F 8:30AM - 4:30PM
Call Us: 727-842-6866
Google Rating
4.5
Based on 116 reviews
Aqua Soft Refined Water, Inc.
4.5
natalie3
02:48 01 Sep 23
I love the water that they have in the front of the store where you can refill your bottle for a quarter!!! Well worth it.
VlgIdt E
11:49 26 Jul 23
Great soutce dor filtered water by the gallon / 5 gallon. Easy access off 19 and always quite on the weekends.
Aqua Soft
20:10 24 May 23
The employees are very respectful and helpful
Maria Fernandez
11:03 14 May 23
Ken Cooke
17:01 10 Apr 23
I have used their water salt delivery for years. They deliver, fill check the timer and inform me of any issues. Great worry free service. Well worth the extra couple of dollars a bag.
Adam Newsome
17:07 17 Feb 23
The technician Will was a pure professional. Serviced my system and did an outstanding job explaining to me how it worked and what types of things to look out for. It was a pleasure to speak to Lauren in the office as well when scheduling my service appointment. I definitely recommend Aqua Soft and will call them for my future water softener needs.
eugene hingtgen
17:19 19 Jan 23
First of all, my water softer finally bit the dust, Angelo came out to look at it and found out it was beyond repair, finally found out it came over on the Mayflower. My point is they are very honest and explain things to me .I knew before they came my unit was junk. so Ricky shows up a few days later to install my unit. The workmanship was incredible. He show me everything he was doing and how the softer works and the clean up afterward you would never know he was even there. Do yourself a favor and call these guys if you ever need service. They are excellent guys and Company to work with
Angela Gaffney
19:17 11 Nov 22
Great company did a good job
Danny Stover
17:00 28 Oct 22
Called Aqua Soft 2 days ago for a new service estimate at our home. Angelo called to let me know he was on the way; he arrived promptly as stated. I was prepared for a big sales pitch. Nope, Angelo was professional and very knowledgeable regarding the product. We felt zero pressure. No sales pitch. The price was very reasonable and we signed up. Angelo was completely done within 10 minutes. We look forward to having soft water. I will follow up with a review down the road. BTW, AMERICAN MADE EQUIPMENT!!!!
Susan Edwards
22:05 29 Apr 22
Nancy reached out to me several times. Today I actually was available to speak with her. She resolved every issue I was having. She was very professional and got things handled same day. She went above and beyond to make things good. Thank you Nancy! =)
Teresa Martin
01:13 12 Apr 22
We have wanted a water softener for a long time to make our dishes and quality of hair better. We had our water tested and the results indicated we don’t have great water quality in our area of Pinellas County. We sat on the decision for about 3 months. Wil Muniz from Aqua Soft came out to provide a quote from Aqua Soft. He was very professional and knowledgeable. We finally decided to do it and we can’t say anything else except we waited to long. When we had questions, we called and the manager who was top notch. Both employees have a lot of tenure with the company and believe in the product and they should. We highly recommend Aqua Soft, Will and the long standing manager that made this difficult decision easy. Thank you Aqua Soft for making our water so much better, dishes cleaner, hair and skin softer.
C
21:27 18 Feb 22
These guys always go above and beyond for their customers. I couldn't be happier with them as my local water experts!
Shelly Stanley
17:52 18 Feb 22
Thanks to technician Kyle's research and knowledge we have clear water again!!
Anne Carter
19:12 10 Feb 22
We called Aqua Soft because our water softener was leaking. The soonest appointment was a week away. However, as soon as they had a cancellation, they called to let us know they could come out sooner, if we were available.Kyle came out on February 9, 2022. He checked everything very carefully. At first, he thought that we might need a new water softener. However, upon more careful inspection, he determined that we just needed to fix the part that was causing the leak.I was impressed with his honesty and with the quality of his work! The entire company is a class act!
Bobpeggy Elvey
18:29 16 Dec 21
Angelo came to service our RO system which was in our home when we purchased it. He called before arriving and introduced himself when he arrived. It was a pleasure having him service our unit, share how it worked and how to maintain it. He is very professional and knowledgeable about the product. How different from some other service people we have dealt with in other service calls! We will be requesting him in the future! When we called to make the appointment, as well as when we called to take care of our bill, Lauren echoed that same politeness and professionalism in handling the office work! What valuable employees! Keep up the fine service! We look forward to working with Aqua Soft in the future!
Yvonne Lauro
16:00 11 Nov 21
We were extremely pleased with the friendliness of the sales rep and the installer. Both were very knowledgeable. We recommend this company without hesitation. There was just one minor hiccup, easily resolved, which is why stars instead of 5.
Bryan Wagman
19:05 10 Nov 21
In the interest of preventative maintenance, I had scheduled a service call even through I had no issues.The assigned tech, Kyle called me early on the morning of scheduled services to advice that he would be onsite. He arrived on time and clearly explained what he was going to do before starting work. When he was done with his inspection, he explained his findings and his actions (a minor change to settings).Kyle was thorough, informative, honest, and extremely professional. I rate his service call as “Best in Class”.
C R
22:19 16 Oct 21
Great people
Kelly Wahrmann
12:18 26 Aug 21
Will is an amazing technician, my water started turning brown and he didn’t give up til he figured why. Laura and Nancy also were so patient with me even when I was getting upset because one thing after another wasn’t working but nobody gave up til we fixed the problem!!!! I would highly recommend them! I have had there system in my home for 3 years and this was my first issue and like I said it was fixed as quickly as possible!!! Thanks for the awesome customer service! Will thanks for not giving up!!!!
Chris Morr
19:49 25 Aug 21
Great Team and very professional. Came for install on time and was very professional during the whole experience. Will definitely be referring my friends.
Bryon Matiyosus
17:40 14 Apr 21
Have been with Aqua Soft for over a year now. Service has been on time and with friendly knowledgeable technicians. Salt delivery have been timely, easy , and friendly! Thank you to Kaleb W. for checking our water softness, on point. Highly recommend Aqua Soft!
Trisha Hyatt
14:34 08 Mar 21
This is an update to my previous review. We’ve had the rental water system for our house for over 2 years now. Everything is perfect no rusty or smelling egg smells coming in the house or pool from all the iron we have in the well water. Only had it serviced once in that time. Just to make sure everything was going good. There was no extra cost for us. Water is still amazing!
Brent Long
21:23 18 Feb 21
Service and communication have been perfect from day one. Wil, the general manager, has been extraordinarily accommodating in diagnosing, solving, and servicing our water issues. I would highly recommend Aqua Soft to anyone who needs help with Well water issues.
Tammy Hess
00:26 23 Jan 21
Have had excellent service so far with AquaSoft. Chris was very helpful and very professional.
andy sobon
15:24 03 Sep 20
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Contact
NEW PORT RICHEY: 727-842-6866
M-F 8:30AM - 4:30PM
Serving a 50 mile radius around New Port Richey, FL including:
Pasco, Hernando, Pinellas, Hillsborough
And in the following cities:
Dade City, San Antonio, St. Leo, Weeki Wachee, Brooksville, Hernando Beach, Spring Hill, Bayonet Point, Hudson, Wesley Chapel, New Port Richey, Port Richey, Holiday, Tarpon Springs, Trinity, Odessa, Land O lakes, Zephyrhills, Citrus Park, Lutz, Oldsmar, Palm Harbor, Dunedin, Clearwater, Clearwater Beach, Safety Harbor, Belleair, Indian Rocks, Indian Shores, Madeira Beach, Redington Beach, St Petersburg, Largo, Pinellas Park, Treasure Island, Seminole, Gulfport. Westchase, Tampa, Temple, Terrace