Nancy reached out to me several times. Today I actually was available to speak with her. She resolved every issue I was having. She was very professional and got things handled same day. She went above and beyond to make things good. Thank you Nancy! =)
01:13 12 Apr 22
We have wanted a water softener for a long time to make our dishes and quality of hair better. We had our water tested and the results indicated we don’t have great water quality in our area of Pinellas County. We sat on the decision for about 3 months. Wil Muniz from Aqua Soft came out to provide a quote from Aqua Soft. He was very professional and knowledgeable. We finally decided to do it and we can’t say anything else except we waited to long. When we had questions, we called and the manager who was top notch. Both employees have a lot of tenure with the company and believe in the product and they should. We highly recommend Aqua Soft, Will and the long standing manager that made this difficult decision easy. Thank you Aqua Soft for making our water so much better, dishes cleaner, hair and skin softer.
21:27 18 Feb 22
These guys always go above and beyond for their customers. I couldn't be happier with them as my local water experts!
17:52 18 Feb 22
Thanks to technician Kyle's research and knowledge we have clear water again!!
19:12 10 Feb 22
We called Aqua Soft because our water softener was leaking. The soonest appointment was a week away. However, as soon as they had a cancellation, they called to let us know they could come out sooner, if we were available.Kyle came out on February 9, 2022. He checked everything very carefully. At first, he thought that we might need a new water softener. However, upon more careful inspection, he determined that we just needed to fix the part that was causing the leak.I was impressed with his honesty and with the quality of his work! The entire company is a class act!
18:29 16 Dec 21
Angelo came to service our RO system which was in our home when we purchased it. He called before arriving and introduced himself when he arrived. It was a pleasure having him service our unit, share how it worked and how to maintain it. He is very professional and knowledgeable about the product. How different from some other service people we have dealt with in other service calls! We will be requesting him in the future! When we called to make the appointment, as well as when we called to take care of our bill, Lauren echoed that same politeness and professionalism in handling the office work! What valuable employees! Keep up the fine service! We look forward to working with Aqua Soft in the future!
16:00 11 Nov 21
We were extremely pleased with the friendliness of the sales rep and the installer. Both were very knowledgeable. We recommend this company without hesitation. There was just one minor hiccup, easily resolved, which is why stars instead of 5.
19:05 10 Nov 21
In the interest of preventative maintenance, I had scheduled a service call even through I had no issues.The assigned tech, Kyle called me early on the morning of scheduled services to advice that he would be onsite. He arrived on time and clearly explained what he was going to do before starting work. When he was done with his inspection, he explained his findings and his actions (a minor change to settings).Kyle was thorough, informative, honest, and extremely professional. I rate his service call as “Best in Class”.
22:19 16 Oct 21
12:18 26 Aug 21
Will is an amazing technician, my water started turning brown and he didn’t give up til he figured why. Laura and Nancy also were so patient with me even when I was getting upset because one thing after another wasn’t working but nobody gave up til we fixed the problem!!!! I would highly recommend them! I have had there system in my home for 3 years and this was my first issue and like I said it was fixed as quickly as possible!!! Thanks for the awesome customer service! Will thanks for not giving up!!!!
19:49 25 Aug 21
Great Team and very professional. Came for install on time and was very professional during the whole experience. Will definitely be referring my friends.
17:40 14 Apr 21
Have been with Aqua Soft for over a year now. Service has been on time and with friendly knowledgeable technicians. Salt delivery have been timely, easy , and friendly! Thank you to Kaleb W. for checking our water softness, on point. Highly recommend Aqua Soft!
14:34 08 Mar 21
This is an update to my previous review. We’ve had the rental water system for our house for over 2 years now. Everything is perfect no rusty or smelling egg smells coming in the house or pool from all the iron we have in the well water. Only had it serviced once in that time. Just to make sure everything was going good. There was no extra cost for us. Water is still amazing!
21:23 18 Feb 21
Service and communication have been perfect from day one. Wil, the general manager, has been extraordinarily accommodating in diagnosing, solving, and servicing our water issues. I would highly recommend Aqua Soft to anyone who needs help with Well water issues.
00:26 23 Jan 21
Have had excellent service so far with AquaSoft. Chris was very helpful and very professional.
19:56 05 Nov 20
Top notch company. From the education to the installation, the Aqua Soft Refined Water team really cares and is interested in the customer. Thank you for providing excellent water for my family!
15:24 03 Sep 20
12:41 09 May 20
Excellent customer sevice and quality product. Bought our home a new water softner.it works great, and the price was outstanding. Thank you very much!!
10:24 27 Dec 19
18:31 19 Nov 19
We are only on day 1 of our new system...but the iron and sulfur issues are cleared up! Nothing quite like buying a home and having the original water system stop working within 2 months.Will did the original estimate for us and the install. He is AMAZING! He took time to explain the details of what was going g on with our water. He explained to me how I can monitor the system from my phone if I’d like. Will also noticed we had low water pressure and showed us the tank that controls the pressure from the well and how to add more air to give it better pressure (not at all something that was part of his job). It is awesome to have the pleasure of having the install done by someone so passionate about what they do. He made the experience exceptional!The system looks so much cleaner than the ugly tanks that were there before too! A nice bonus for a better looking garage.Of course, if anything goes out of whack from this stellar 5 stars, I will add an update. If there isn’t one here, it means all is still working perfectly as expected!
Drewski Yo Mama
03:29 18 Nov 19
Always buy my salt therr
09:40 13 Nov 19
01:33 05 Sep 19
I live in the neighborhood, and stopped here to get water in anticipation of the hurricane. For $.25/Gallon, you can fill jugs on the front of the building. The water tastes great, and I didn't have to stand in long lines. Thanks!
13:14 17 Aug 19
All of your water treatment needs
14:12 17 Jul 19
I take back my previous glowing review. After 20 plus years as a loyal customer, I am sad to say that things have really changed. So very disappointed. Time to move on. Either must have changed owners or the owner has retired.
Serving a 75 mile radius around New Port Richey, FL including:
Pasco, Hernando, Pinellas, Hillsborough
And in the following cities:
Dade City, San Antonio, St. Leo, Weekie Wachee, Brooksville, Hernando Beach, Spring Hill, Bayonet Point,Hudson, Wesley Chapel, New Port Richey, Port Richey, Holiday, Tarpon Springs, Trinity, Odessa, Land O lakes, Zephyrhills, Citrus Park, Litz, Oldsmar, Palm Harbor, Dunedin, Clearwater, Clearwater Beach, Safety Harbor, Belleaire, Indian Rocks, Indian Shores, Madeira Beach, Redington Beach, St Petersburg, Largo, Pinellas Park, Treasure Island, Seminole, Gulfport. Westchase, Tampa, Temple, Terrace