Tampa Bay Water Experts

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Trusted by Tampa Bay Homeowners and Businesses

At Aqua Soft Refined Water, customer satisfaction has always been our top priority. Since 1974, we’ve helped homeowners and businesses throughout the Tampa Bay area improve their water quality with reliable systems and dependable service. From professional installations to ongoing maintenance and support, our team works hard to deliver solutions our customers can count on. See what local customers have to say about their experience with Aqua Soft Refined Water.

natalie3
3 years ago
I love the water that they have in the front of the store where you can refill your bottle for a quarter!!! Well worth it.
Response from the owner:Thank you for your wonderful feedback, Natalie! We're thrilled to hear you appreciate our convenient water refill station. It's a great way to stay hydrated while being eco-friendly. We look forward to seeing you again!
VlgIdt E
3 years ago
Great soutce dor filtered water by the gallon / 5 gallon. Easy access off 19 and always quite on the weekends.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear you find our filtered water accessible and appreciate the peaceful environment on weekends. Your support means a lot to us!
Aqua Soft
3 years ago
The employees are very respectful and helpful
Response from the owner:Thank you for your kind words! Our team takes pride in providing respectful and helpful service. We’re dedicated to ensuring you receive the best water solutions. Looking forward to serving you again!
Ken Cooke
4 years ago
I have used their water salt delivery for years. They deliver, fill check the timer and inform me of any issues. Great worry free service. Well worth the extra couple of dollars a bag.
Response from the owner:Mr. Cooke, We are so pleased that you are happy with your service with AquaSoft. We appreciate your kind words and your business. Thank you for choosing AquaSoft .
Adam Newsome
4 years ago
The technician Will was a pure professional. Serviced my system and did an outstanding job explaining to me how it worked and what types of things to look out for. It was a pleasure to speak to Lauren in the office as well when scheduling my service appointment. I definitely recommend Aqua Soft and will call them for my future water softener needs.
Response from the owner:Thank you for contacting Aqua Soft for your water conditioning needs. We appreciate the review on how your service went. We strive to make all our customers happy. Please call our office if there is anything else we can help you with.
eugene hingtgen
4 years ago
First of all, my water softer finally bit the dust, Angelo came out to look at it and found out it was beyond repair, finally found out it came over on the Mayflower. My point is they are very honest and explain things to me .I knew before they came my unit was junk. so Ricky shows up a few days later to install my unit. The workmanship was incredible. He show me everything he was doing and how the softer works and the clean up afterward you would never know he was even there. Do yourself a favor and call these guys if you ever need service. They are excellent guys and Company to work with
Response from the owner:Mr. Hingtgen, we appreciate your kind words and that you trust AquaSoft for your water conditioning needs. We hope you enjoy your new system and the quality of your water. If we can do anything for you please give our office a call.
Danny Stover
4 years ago
Called Aqua Soft 2 days ago for a new service estimate at our home. Angelo called to let me know he was on the way; he arrived promptly as stated. I was prepared for a big sales pitch. Nope, Angelo was professional and very knowledgeable regarding the product. We felt zero pressure. No sales pitch. The price was very reasonable and we signed up. Angelo was completely done within 10 minutes. We look forward to having soft water. I will follow up with a review down the road. BTW, AMERICAN MADE EQUIPMENT!!!!
Response from the owner:Thank you, Danny, for your wonderful review! We're thrilled to hear that Angelo impressed you with his professionalism and knowledge. Enjoy your soft water, and we look forward to your future feedback!
Summer Elkins
4 years ago
Nancy reached out to me several times. Today I actually was available to speak with her. She resolved every issue I was having. She was very professional and got things handled same day. She went above and beyond to make things good. Thank you Nancy! =)
Response from the owner:Mrs. Elkins, It was my pleasure working with you and resolving the issue. Please feel free to contact me anytime if I can help you with anything else. I appreciate your kind words.
Teresa Martin
5 years ago
We have wanted a water softener for a long time to make our dishes and quality of hair better. We had our water tested and the results indicated we don’t have great water quality in our area of Pinellas County. We sat on the decision for about 3 months. Wil Muniz from Aqua Soft came out to provide a quote from Aqua Soft. He was very professional and knowledgeable. We finally decided to do it and we can’t say anything else except we waited to long. When we had questions, we called and the manager who was top notch. Both employees have a lot of tenure with the company and believe in the product and they should. We highly recommend Aqua Soft, Will and the long standing manager that made this difficult decision easy. Thank you Aqua Soft for making our water so much better, dishes cleaner, hair and skin softer.
Response from the owner:Teresa....Thank you for choosing Aqua Soft for your water needs. I am so pleased that you are happy with your water and with the service you received. We do believe in our products and will be here to assist you if you have any issues. Thank you again for choosing Aqua Soft!
Cass
5 years ago
These guys always go above and beyond for their customers. I couldn't be happier with them as my local water experts!
Response from the owner:Thank you for the review. We are glad that your happy with our technicians. Thank you for choosing Aqua Soft for your water needs.
Shelly Stanley
5 years ago
Thanks to technician Kyle's research and knowledge we have clear water again!!
Response from the owner:Thank you for your review. We are so happy that Kyle was able to resolve your problem. We appreciate your business.
Anne Carter
5 years ago
We called Aqua Soft because our water softener was leaking. The soonest appointment was a week away. However, as soon as they had a cancellation, they called to let us know they could come out sooner, if we were available. Kyle came out on February 9, 2022. He checked everything very carefully. At first, he thought that we might need a new water softener. However, upon more careful inspection, he determined that we just needed to fix the part that was causing the leak. I was impressed with his honesty and with the quality of his work! The entire company is a class act!
Response from the owner:Anne Carter we appreciate your review. We are very happy that you are pleased with the work Kyle did for you. We apologize for the initial delay in your appointment, we are working hard to improve this. We appreciate you trusting Aqua Soft Refined Water for your water conditioning needs.

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